Privacy • Transparency • Control

Overview

Ru Link ("Company," "we," "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect through the Ru Link application, how we use it, with whom we share it, and the choices available to you.

Information We Collect

We collect the following categories of information when you use the Service.

Personal Data

  • Email address
  • First and last name
  • Phone number
  • Usage Data (see below)
  • NFC storage data — including images or files associated with NFC tags
  • Notification preferences (push and email)

Usage Data

Automatically collected information including IP address, browser type and version, pages visited, time and date of visits, device model and operating system, and other diagnostic data.

Social Media Data

If you register or sign in using Google or Apple, we may collect information associated with that account (for example, your name and email address), subject to the permissions you grant.

Permissions & Device Data

With your consent the app may access:

  • Location data
  • Camera and photo library (for images & media)
  • Push notification tokens (for delivering push notifications)
We only collect NFC and media data with your permission. Images linked to NFC tags may be stored locally on the device or uploaded to our servers depending on your choices — see the Data Retention section for more information.

How We Use Your Information

We use Personal Data for the following purposes:

  • To provide, operate, and maintain the Service
  • To manage your account and preferences
  • To fulfill contractual obligations (orders, services)
  • To send push and email notifications — including system notifications (security alerts, account updates, feature announcements) and marketing communications (offers and news) if you have opted in
  • To respond to support requests and inquiries
  • To enable NFC-based features (storing and retrieving user images)
  • To analyze and improve the Service and security
  • To comply with legal obligations

Sharing Your Information

We may share your data in the following circumstances:

  • Service Providers: Third parties who perform services on our behalf (hosting, messaging platforms, analytics).
  • Business Transfers: If we merge with or are acquired by another company, your data may be transferred as part of that transaction.
  • Affiliates & Partners: Under common control or with your consent for promotions or integrated services.
  • As Required by Law: When we are legally required to disclose information to comply with a legal obligation or protect rights.

Data Retention

We retain your Personal Data only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Usage Data is generally retained for a shorter period.

For NFC images and files, retention may vary depending on your choice to store data locally or allow cloud backup. If uploaded to our servers, these files will be retained in accordance with account settings and applicable law.

Data Transfers

Your information may be processed in countries other than your country of residence. We take commercially reasonable steps to ensure appropriate safeguards and legal protections for such transfers.

Your Rights

You have rights regarding your Personal Data, including:

  • Accessing, correcting, or deleting your data via account settings
  • Managing your email and push notification preferences (opt in / opt out of marketing communications)
  • Withdrawing consent for specific permissions (location, camera, NFC) through your device settings
  • Requesting assistance from us to delete or export your data

Note: some data may be retained for legal reasons or to prevent fraud.

Security

We use commercially reasonable measures to protect your information. However, no system can be guaranteed 100% secure. If a security incident affects your data, we will follow applicable notification requirements.

Children’s Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us to request removal.

Changes to This Policy

We may update this policy periodically. We will post the updated policy on this page and, where appropriate, notify you by email or in-app notice. The "Last Updated" date at the top will reflect changes.

Contact Us

If you have any questions or requests regarding this Privacy Policy, contact us: